This policy explains how KNOSEE Ltd, which owns and operates www.getweightloss.co.uk, uses cookies and similar technologies. Our partner pharmacies (MI Health Ltd, NuLife Care Ltd and Berkeley Care Ltd) do not place cookies on this website. How your health information is used is explained in our Privacy Notice.
Your consent
Strictly necessary cookies are needed for the website to work and are always on. We only set analytics and marketing cookies after you accept them in our cookie banner.
Cookies we use
| Cookie name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| PHPSESSID | GetWeightLoss | Identifies your browsing session so the site can keep track of what you are doing from one page to the next. | Strictly necessary | Session |
| p_m | GetWeightLoss | Keeps you signed in to your account. | Strictly necessary | Until your sign-in session expires or you log out |
| questionnaire | GetWeightLoss | Holds your consultation answers while you complete and review them, so they are not lost between steps. | Strictly necessary | 1 hour |
| questionnaire_reorder | GetWeightLoss | Holds your answers while you place a repeat order. | Strictly necessary | 1 hour |
| draft_package, draft_package_item, package_billing_type, perch_shop_package_id | GetWeightLoss | Remember the treatment package you are building and how you have chosen to pay for it, so your basket survives moving between pages. | Strictly necessary | 1 hour |
| branch | GetWeightLoss | Remembers which service location your visit is associated with. | Strictly necessary | 30 days |
| affiliate_referrer | GetWeightLoss | Records the referral or affiliate link you arrived through, so the referral can be credited. | Strictly necessary | 30 days |
| __tawkuuid, TawkConnectionTime and other tawk.to cookies | tawk.to | Runs the live chat window, so your conversation with our support team continues across pages and visits. | Strictly necessary | Session to 6 months, depending on the cookie |
| _ga | Google Analytics | Distinguishes one visitor from another so we can count visits and see how the site is used. Loaded through Google Tag Manager. | Analytics | 2 years |
| _ga_<property> | Google Analytics | Keeps track of a single visit so pages viewed in one sitting are counted together. Loaded through Google Tag Manager. | Analytics | 2 years |
Control over cookies
Most web browsers are configured to accept cookies by default. However, you can modify your browser settings to remove or reject cookies. Please note that doing so may affect the availability and functionality of the site. For guidance on managing cookies, refer to your browser or device settings:
- Apple Safari
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Opera
- Android (Chrome)
- iPhone or iPad (Chrome)
- iPhone or iPad (Safari)
Additionally, you can opt out of some third party cookies via the Network Advertising Initiative’s Opt-Out Tool.
Other tracking technologies
In addition to cookies, we may use web beacons, pixel tags and other tracking technologies to enhance the site and your user experience. These are small objects or images embedded in web pages or emails. They track data such as page visits, email opens and general statistics, including the cookie number, the date and time of the page or email interaction, and a description of the page or email. While web beacons and pixel tags cannot be directly declined, you can limit their functionality by managing the cookies associated with them.
Your rights and how we use your data
Your data protection rights, and how and why we use your personal data, are explained in our Privacy Notice.
Contacting us and raising complaints
If you have questions about this policy or want to exercise your rights, email privacy@getweightloss.co.uk. If you are dissatisfied with our response, you can contact the Information Commissioner’s Office helpline on 0303 123 1113 or at www.ico.org.uk.
Policy updates
We may revise this Cookies Policy periodically to reflect technological, legal or business changes. Updates will be posted with an amended effective date, and material changes may be communicated via email.
The site this policy covers is www.getweightloss.co.uk.